February 2
2023
Penalize your loyal customers? That’s capitalism at its best
So my hosting plan is set to expire on March 23rd. Today is February 2nd. I logged into my account through the web portal and noticed I wasn’t able to pay my bill early. So I brought up a chatbot window and waited a really long time for some name, I can’t pronounce, to pick up on the other end. I was ready to pay ahead of time when I was informed that my billing would start over as of today’s date.
Err…
So you want to shortchange me a month and a half of service credit because I wanted to pay my bill early? I’ve never chatted with support for any reason short of getting my account started initially. So… uh… yeah…
Guess what?
I’m now looking for a new provider.
Goodbye
(I)nept
(P)rovider
(A)ttempting
(G)ouging
(E)xercises