February 2 2023

Penalize your loyal customers? That’s capitalism at its best

So my hosting plan is set to expire on March 23rd. Today is February 2nd. I logged into my account through the web portal and noticed I wasn’t able to pay my bill early. So I brought up a chatbot window and waited a really long time for some name, I can’t pronounce, to pick up on the other end. I was ready to pay ahead of time when I was informed that my billing would start over as of today’s date.

Err…

So you want to shortchange me a month and a half of service credit because I wanted to pay my bill early? I’ve never chatted with support for any reason short of getting my account started initially. So… uh… yeah…

Guess what?

I’m now looking for a new provider.

Goodbye

(I)nept

(P)rovider

(A)ttempting

(G)ouging

(E)xercises




Posted 2023/02/02 by TheWriteDave in category "Uncategorized

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